iJento Datamart for multichannel
iJento Datamart for multichannel is the solution for you if you:
- Need to understand the flow of customer interactions across your multiple channels and devices.
- Want a single, detailed view of your individual customers so that you can improve customer loyalty and increase your return on marketing spend.
- Are trying to integrate your online and offline customer data, for example, online with call center, in-store / branch, mobile, catalog and/or email data.
The iJento Datamart for multichannel customer intelligence delivers a true open architecture platform that allows you to integrate different data sources to facilitate a single customer view.
You can use either your existing business intelligence tools or iJento Intelligence tools to query, visualize, report and analyze your data across multiple channels and devices to help unlock the value of your multichannel customers.
iJento is solving the following business challenges
- I’m tasked with producing insights on how our customers interact with our web site and call center, but I’m not sure how to go about it
- I need to integrate my web analytics data with our other customer data sources, but I lack the detailed online data necessary to do it
- We have tried to integrate our web analytics data into our corporate data warehouse, but the project is too difficult and costly.
For more information contact us with our simple online form.
